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We would like to set optional cookies to give you a better user experience and to assist us in understanding how visitors use our site. We use Strictly Necessary cookies to make our website work. The information does not usually directly identify you, but it can give you a more personalized web experience. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Visit our returns portal to arrange a collection or print a label. Return to 2,500 DPD Pickup shops - open 7 days a week with extended opening hours.Ĭomplete your returns note and pop it into your parcel then follow these three simple steps to ensure your parcel is returned safely:ġ.Print the label you have received by email and stick it on the parcel removing or covering old labels.Ģ.Click here find your nearest DPD Pickup shop and drop off your parcel, you will be given a receipt so you can track it.ģ.If you share your mobile number with us, we will text you when your parcel is returned - just add it in store when prompted. Return to 2,500 DPD Pickup shops - open 7 days a week and extended opening hours. Visit InPost HERE to find your nearest locker. Send from over 1,000 lockers across the nation It takes seconds to return with just the scan of a barcode Return unwanted items any time, day or night
We'll email you when we receive the returned item/sĪlternatively, you can use our InPost returns service: Once you've processed your return, you're ready to drop your parcel at your nearest ParcelShopĥ.
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Select your preferred returns options (print your label at home, or generate a QR code to print your label instore)Ĥ. Find your nearest ParcelShop drop off point by clicking hereģ. Re-pack your items and include the returns form providedĢ. To drop off at ParcelShop you can either print your returns label at home, or generate a QR code and print a label instore.ġ. Simply follow the link to the returns portal to have your parcel collected from the comfort of your own home, or drop off at your nearest available ParcelShop. Just contact our customer care team Return Please also note that exchanges are only available in our Berwick Street Store. Please send the dispatch note and/or a copy of your receipt back with your order and please be aware that you cannot return your website order to our Berwick Street store for a refund. Please take care of the goods and, if possible, return with their original packaging.
Once the item has been received we will process a refund and you will receive a confirmation. International customers should send items to the returns address below within 28 days for a refund using their carrier of choice.
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If you are a UK customer you can send any items back to us for FREE using the free returns slip, which will be inside your parcel, within 14 days for a refund. If delivery is to an address outside the EU, you may be charged taxes or duties on import into the destination country – we recommend you contact your local customs authority to understand the potential costs prior to placing an order.Ĭlick & collect available at 650+ UK locations | Delivered within 3 - 5 working days for £1
If delivery is to an address in the EU then taxes and duties will be settled on your behalf with our courier. Standard International Shipping: From - £4.99 UK Standard Saver Delivery - £4.50 | Usually delivered within 3-5 working days Standard UK delivery - £4.50 | Usually delivered within 3-5 working days.